Refund Policy
At RentBuyQuick.com, we stand behind our services with a 100% Money Back Guarantee. We are committed to providing you with the most accurate second chance housing information and professional support to ensure your rental approval.
Terms of the Guarantee
We will provide you with second chance housing options and professional services to get you approved. If we fail to fulfill our service agreement by providing these resources, we will issue a full refund.
- You must have minimum full-time employment (or equivalent verifiable income) to be eligible for a refund.
- Refund requests must be made within the timeframe specified in your service agreement.
- You must have followed the directions provided by your Case Manager to utilize the services offered (Cosigner, Corporate Leasing, or Direct Lists).
How to Request a Refund
If you believe you are entitled to a refund based on the terms above, please contact our customer service department:
- Email: csr@rentbuyquick.com
- Phone: 888-566-0820
- Address: US PROCESSING CENTER LLC, 691 14th Street Atlanta, GA 30318
Processing Time
Once a refund is approved, it will be processed back to your original method of payment. Please allow 5-10 business days for the credit to appear on your statement, depending on your bank's processing times.